Contact. Email theanespilot@gmail.com. We usually reply within 3 business days. Please include your device model, its iOS or Android version, and the AnesPilot version shown on the Info screen.
Refunds. AnesPilot is sold by Apple and Google, so refunds go through them:
- iPhone or iPad: go to reportaproblem.apple.com, sign in, and choose "Request a refund."
- Android: go to play.google.com, open Account, then Order history, and choose "Request a refund," or follow Google Play's refund help page.
We cannot see your payment information or issue refunds directly.
Your data and how to delete it. AnesPilot does not have accounts or servers, so your data lives only on your device.
- Delete one item: delete it inside the App.
- Delete everything: delete the App from your device. This permanently erases its notes, pictures and settings on that device.
- Exported backups: delete them wherever you saved them (Files, Drive, email and so on).
- AnesPilot Assistant (claude.ai): delete folders and files inside the Assistant, or clear claude.ai's site data in your browser. Your Claude chats and account are managed in your Claude settings; see anthropic.com/legal for Anthropic's deletion options.
- Support emails: ask us at theanespilot@gmail.com and we will delete our copies.
Moving to a new phone. Use the App's backup or export feature to save a file, move it to the new device, and import it there.
Reporting a content error. If you find a dose, fact or figure that looks wrong, email us with the screen, the section and your source. Corrections are a top priority.